Flora Chiado Apartments

The staff was AMAZING! Rita, Marco, Luna, and I wish I could remember the name of the last staff member because she was fantastic also. We were there during the NATIONAL power outage. Rita made sure that we all had access to food and water. She actually went shopping and stood in a line that was a block long. I know this because I did the same thing. She made sure we had candles and water. I saw her have compassion for other travelers whose cards did not work because there was no way to take credit card payments. She took a small cash deposit and did not leave them on the streets like I had seen other hotels do that evening. The staff as a whole deserves SIX stars! The apartments looked exactly how they actually are. As of this moment I am in a hotel in Sintra that does not match the photos from Booking.com. Every morning the staff delivered fresh bakery items that we could pick from the night before. The refrigerator was stocked and they provided a very good bottle of red wine for our first night’s stay. When I return I will stay here again. Perfect location with a fantastic local restaurant down the street and two Michelin rated restaurants on the same street. The small local restaurant was the best! Awesome fresh local Portuguese food.

we had the 2 bedroom unit on the top floor and really appreciated the quick and quiet elevator to reach it. Our rooms were spotless, maintained every day, the staff is very friendly and helpful. The private drivers had a bit of trouble finding the building, but the Uber driver found it easily. You have to be very specific about it's location and might want to use the restaurant next door as a reference. We would definitely use their units again for a stay in Lisbon. Not cheap, but about the same price as 2 rooms in a hotel for the 4 of us and we had a huge, 1600sq ft, 2 bedroom 2 1/2 baths, completely furnished with all new furniture, 3TVs, fireplace and a complete kitchen apartment to come home to and relax after a day of hiking the Lisbon hills. The food in the refrigerator was replenished every morning along with fresh bread and pastries. They even left strawberries and champagne for us on Valentines day.

Beautiful property, the room was large, and had everything you could need, very comfortable bed and lovely bathroom. Great little kitchen too, and generous breakfast provided. Excellent location.

It's basically a hotel with front desk and room service. The facility is great - well designed with top brands everywhere (kitchen, shower etc). We travel w/ 2 young kids and we got complimentary great breakfast for them (and for us), coffee, a cool bottle of Rose and more. The place has 2 floors, on the 2nd floor there are 2 seperate BR, each with its own shower and bathroom. There's a balcony and a great living room, kitchen and toilets on the 1st floor. The service was great with whatever needed and the location is wonderful. All around - you can't get better than this.

The apartment was beautifully furnished and the kitchen had everything you needed including an electric juicer. The fridge was replenished daily and the fresh morning pastries were delicious. The staff were so helpful and the extra touches like fresh flowers and wine and cheese made it a special stay.